Privacy Policy

Last Updated: January 4, 2025

1. Introduction

Welcome to BlueBird Translator Chrome Extension. We take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By using BlueBird Translator, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Username and email address provided during registration
• Translation Content: Text content you request to translate
• User Preferences: Language preferences, interface settings, and other customization options

2.2 Automatically Collected Information

• Usage Data: Translation count, character count, usage time and other statistics
• Device Information: Browser type, version, and operating system
• Error Logs: Application crash or error reports (without personal identification information)

2.3 Chrome Extension Permissions

Our Chrome extension requests the following permissions to provide translation services:

• Access to all websites (<all_urls>): This permission allows the extension to detect text selection and provide translation on any website where you may need it (such as Gmail, Twitter, LinkedIn, Google Docs, etc.). We only access page content when you explicitly select text and initiate translation. We do not monitor page content continuously or collect browsing history.
• Storage permission: Used to save your authentication tokens, user preferences (language settings, display mode), and translation history locally. All stored data is for your personal use and is never shared with third parties.

2.4 Domain Protection

To protect your privacy and security, our extension is automatically disabled on sensitive websites including:

• Payment processors (PayPal, Stripe, FastSpring, Square)
• Banking websites (Bank of America, Chase, Wells Fargo, Citi, etc.)
• Cryptocurrency exchanges (Coinbase, Binance, Kraken, etc.)
• Government and healthcare websites (IRS, healthcare.gov, etc.)
• Chrome internal pages

This blocklist contains 30+ sensitive domains and is regularly updated to ensure your security on financial and private websites.

3. How We Use Your Information

We collect and use your information for the following purposes:

• Providing Translation Services: Process your translation requests and provide accurate results
• Account Management: Maintain your account, manage subscriptions and quotas
• Service Improvement: Analyze usage data to improve translation quality and user experience
• Customer Support: Respond to your inquiries and technical support requests
• Security Protection: Prevent fraud, abuse, and unauthorized access
• Legal Compliance: Comply with applicable laws and regulations

4. Data Storage and Security

4.1 Data Storage

Your data is stored on secure cloud servers (Supabase) located in GDPR-compliant data centers. We use industry-standard encryption technology to protect data transmission and storage.

4.2 Security Measures

• HTTPS encryption for all data transmission
• Database Row Level Security (RLS) policies
• Regular security audits and vulnerability scanning
• Limited employee access to personal data
• Two-factor authentication for administrator accounts

4.3 Data Retention

We retain your personal information until you delete your account or request data deletion. Translation history is retained according to your subscription plan. Anonymized statistical data may be retained permanently for analytical purposes.

5. Information Sharing

We do not sell, rent, or trade your personal information. We only share information in the following circumstances:

5.1 Service Providers

We use the following third-party service providers:

• Supabase: Database and authentication services
• Cloudflare: Content delivery and security services
• FastSpring: Payment processing services
• Baidu Translate API: Translation engine services

These service providers have signed data processing agreements and are committed to protecting your data security.

5.2 Legal Requirements

We may disclose your information when required by law or to protect our legitimate interests.

6. Your Rights

Under applicable data protection laws, you have the following rights:

• Access Right: View the personal data we hold about you
• Rectification Right: Request correction of inaccurate or incomplete data
• Erasure Right: Request deletion of your personal data ("Right to be Forgotten")
• Restriction Right: Request restriction of processing your data
• Data Portability Right: Export your data in a structured format
• Objection Right: Object to data processing based on legitimate interests
• Withdraw Consent Right: Withdraw your data processing consent at any time

How to Exercise Your Rights

You can manage your data through extension settings, or email privacy@bluebirds.cc to submit data requests. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use necessary cookies to maintain your login status and user preference settings. We do not use third-party advertising or tracking cookies.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect children's personal information. If you discover that we have collected children's information, please contact us and we will delete it immediately.

9. International Data Transfers

Your data may be transferred to locations outside your country/region for processing. We ensure appropriate safeguards are in place to comply with applicable data protection laws.

10. Privacy Policy Updates

We may update this Privacy Policy from time to time. Material changes will be notified through extension notifications or email. Continued use of the service indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions or suggestions about this Privacy Policy, please contact us:

• Email: privacy@bluebirds.cc
• Support: support@bluebirds.cc

12. Data Protection Officer

If you have concerns about our data processing practices, you can contact our Data Protection Officer: dpo@bluebirds.cc

Effective Date: This Privacy Policy is effective from January 4, 2025.